WHAT DOES ONE OUTAGE REALLY COST?
Enter your revenue, the length of the outage, and what it takes to recover.
See the cost of a single incident, what every minute of downtime is worth, and the yearly bill if it happens again.
Lost revenue + recovery + productivity + reputation
Downtime cost calculator
The outage
$
Average revenue the service generates each hour
hours
$
Overtime, vendors, emergency infrastructure
$
Employee time lost during the incident
$
Estimated churn, service credits, lost future revenue, or brand impact
Frequency and currency
Currency
How we calculate this
- Lost revenue = revenue per hour × downtime duration in hours.
- Cost of one outage = lost revenue + recovery costs + lost productivity + customer churn and reputational impact.
- Cost per minute = cost of one outage ÷ downtime duration in minutes.
- Yearly cost = cost of one outage × outages per year.
This calculator provides an estimate. Actual downtime costs can also include SLA penalties, regulatory costs, lost opportunities, and longer-term customer churn.